Frequently Asked Questions

1.     Are your sugar cookies flavored?       
Yes!  I bake my cookies with almond flavor, and they are delicious! (:

2.     Can I pay to have my order delivered?      
No, I do not deliver but I do have two pick up locations: Shallowater & Lubbock.

3. Can I send you pictures or ideas from Instagram or Pinterest?
Yes! Please do! Obviously, I can’t and will not create the EXACT cookies in the picture, but it gives me an idea of what you’re looking for! If you want me to have complete creative control, that’s okay too (:
You may send any ideas/pictures to kayla@cookiesbykayla.com OR text me (806.32.0099). Make sure to include the name on the order and pick up date!

4.     Do you ship your cookies?    
No. As a home baker in Texas, I follow the regulations under the "Texas Cottage Food Law" and I, unfortunately, can not legally ship orders. 

5.     How will my cookies be packaged for pick up?    
Cookies by the dozen will be packaged in a white bakery box. Individually wrapped cookies are also available. Gift Boxes are available that include 6 cookies, shred paper, and ribbon.

6.     Can I see a sample of my cookie design before I confirm my order?    
I will use your theme, colors and inspiration to the best of my ability to design the best set for your event/party but the final design is up to me as the decorator to what I feel will work best within the medium of cookie decorating.  
If you have "must haves" for your cookie set, they should be described in your order form." (i.e. I want the cow to be pink and white instead of black and white).

7.    When can I schedule my pick up?    
Pick Ups are Monday - Friday ONLY! The week of your order, I will contact you to confirm what time you will be stopping by to ensure I am home.
I am a teacher with two small kids of my own, so sticking to your pick up time is greatly appreciated!

8.     How do I pay for my order?  
You can add as many dozen as you need to your cart. At check out, you will be able to pay with a secured credit/debit card link or with PayPal.
All orders must be paid BEFORE getting officially getting on my calendar. I will not hold dates for cookie orders without payment.

9.     How early do I need to order my cookies?  
 This answer varies based on the time of the year.  Typically, I book up 2-3 weeks in advance but my calendar books up faster during holiday months.
You can view my availability on the Order Form page to see if I am available for your event.

10. Are gluten free, dairy free, sugar free, or nut free cookies available options?
At this time, no. Hopefully, when I quit teaching, I can play around with recipes and learn how to make those for you!